Aircraft Heartbeat
Flight Stimulator
Things I Do In My Spare Time
This is how I roll
THIS IS YOUR BADGE OF HONOUR.
Frequently asked questions
What is the return policy?
Every order is custom made as soon as your order is placed making the item uniquely yours. However, our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
What's your favourite sim?
The easy answer is I love them all, but I know you wont buy that :-) Honestly, its gotta be Microsoft Flight Simulator 2024! I know its had a tough time and bad rep, but Sim Update 2 went someways towards getting it where we all want it to be, and hopefully the rest of 2025 will be focused on stability and performance improvements. I believe its the sim worth jumping into for the long term.
Can you do customised or large orders?
Short answer, yes! Contact us to discuss further and we'll do our best to accomodate your ask!
When will I get my order?
We will work quickly to ship your order as soon as possible. Max time from order to postage is 2 business days. Once your order has shipped, you will receive an email with further information. Delivery times naturally will vary depending on your location.
I'm in the USA. Are tariffs included?
Short answer is no.
Longer answer is we take a very straight-forward view on tariffs. The price to a customer in the US from our perspective, is the same as to a customer in any other part of the world. We ask for the same amount for the same product.
For countries that seek additional costs to their citizens for imports (e.g. Tariffs in the US, Customs in other countries etc), thats between your postage receiver (i.e. USPS, Royal Mail etc) on behalf of your government and you to resolve. There simply doesnt exist a method yet for small businesses to collect tariffs from US citizens and provide it to the US government.
Of course, if the situation changes or get simplified and it makes your life easier, as a valued customer, then we will happily reexplore.
Can I get tracking information for my order?
As we get ourselves off the ground (pun intended), our desire is to keep shipping which is already expensive enough as cheap as possible for you. As such, for the foreseeable, we only offer Standard postage, as its the most reasonably priced. Tracked postage is higher, but if thats what you want, be sure to contact us prior to placing your order and we can accommodate. We'll certainly relook at offering faster/tracked shipping as a further option to customers if thats the feedback we get!
Where are your products manufactured?
Our products are manufactured by me directly to ensure high quality and fair value. Nothing is outsourced. China or AI are not involved here. Just one simmer to another.
What's your favourite aircraft to fly?
You know better than to ask that! Thats like asking which is your favourite child :-) But if I had to answer, GA has to be the Comanche from A2A which has incredible system depth and flight dynamics. And airliners, while I love the Fenix, for me, its the A380 from FlyByWire. Its just majestic!
I have a custom design. Can I send it to you?
We are always on the lookout for new designs & what our community might be interested in wearing! Please do get in touch!
FROM COLD & DARK TO
COTTON & SHARP.